Help & FAQs

Select the desired product
Find the product you want to purchase and note the product name or code.

Find an authorized dealer
Visit our Find a Store page to find a Human Comfort dealer near you.

Place your order with the dealer
Contact the dealer or visit the store to place your order. The dealer will be happy to help you with availability, advice and service.

At Human Comfort we attach great importance to quality and durability. Should you unexpectedly notice a defect or fault in your product, we will be happy to help you solve this.

For all questions and service requests, you can contact an authorized Human Comfort dealer . Service and warranty requests are always handled by our dealers, because we do not offer direct sales or repair handling via our webshop.

If you notice a defect or malfunction in your Human Comfort product, you can also contact one of our authorized dealers. They will assess the problem and help you with the necessary service or repair. If replacement parts are needed, the dealer can order them from us - if available.

Want to know more about where to buy Human Comfort products or get service? Visit our Find a Store page for an overview of all authorized retailers.

Do you have any further questions? Please feel free to contact a Human Comfort dealer , they will be happy to help you!

Once we have received your return, we will process it within 5 business days. The amount will be refunded via the payment method you paid with.